Service design laggard

I’ve taken my eyes off the service design agenda for a few weeks. Firstly for a well deserved holiday, which was wonderful, secondly because I needed to focus on the other side of my brain with a bit of pure creativity (see last post), and finally because I had some Big Things To Do at work – not all SD related. That all seems to have played out nicely and I’m now re-engaging the SD gear and starting to leave the garage again on a steady pedal. What better way than with a new book – New Service Development and Innovation in the New Economy.

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