There was a lot of debate at #sdnc10 about the next conference. So I set up this https://servicedesigners.uservoice.com to capture people’s ideas. Totally unrecognised by the network itself, but hey – that’s the generation we live in.
I toyed with calling this “Helping clients see their organisation as their customers do” – as that was my best takeaway from an interesting conference. I had a great time in Madeira. The sun shone, the many swimming pools sparkled against the ocean and the hotel was sufficiently plush to warrant the flight. I thought … Continue reading Service Design Network Conference 2009