Breaking news is that we’ve been given a refund for Hal’s tickets to Mallorca. A satisfying end to the saga. I’ll try and find out more about how they reached the decision after battling so vehemently against it.
Another response from easyjet. Basically – what we said last time, but more legal sounding. Yawn. Issue still remains – we paid for a seat for our two year old, as per their regulations, but that seat was many rows away, so we couldn’t use it. Do I really have to go to the broadsheet … Continue reading And more easyjet…
So I made my case to Easyjet and have heard back. As many people have suggested, their response was pretty poor. Here it is: >>>>>>>>>>>> Dear Mr Bailey, Thank you for contacting us. I was concerned to read about problems you have experienced while travelling with easyJet lately. I can appreciate inconvenience caused by the … Continue reading More easyjet
Last week I travelled to Mallorca with my wife and son. We paid easyjet a not insignificant sum, but blimey did they feel like we were paying in blood! 1. We arrived early to be rewarded with an hour long queue. People arriving late were rewarded by being whisked to the front. That made everyone … Continue reading Less than easy jet